Policy and Procedure
A Policy is a set of broad guidelines in document form, which is to be followed by all employees when dealing with important areas of decision-making. A Procedure is a series of actions that enables a policy to be put into practice. It is an outline of steps, which should be followed when completing a process.
Types of Policies
Policies can be legislative or voluntary in nature. Examples of compulsory legislative policies within organisations can include Occupational Health and Safety, Sexual Harassment and Racial Vilification. Meanwhile examples of the topics relevant to possible voluntary topics include Family Support, Internet Use and Mobile Phones. Organisations are able to have greater flexibility in creating their policies when they are not legislative policies.
Reasons for Policies
Policies are put in place within organisations for the following reasons:
- They can help to enforce legal requirements
- They ensure consistency in approaches to work
- They can prevent accidents, specifically in the case of health and safety policies
- They allow for workers to clearly know the boundaries within which they work.
Steps in Policy Development
- Pressure must exists for the policy to be written or changed
- Research is conducted regarding the policy and its purpose
- Stakeholders are consulted on their opinions regarding the adoption of this policy
- A draft policy is written and circulated for comment
- The policy is finalized and communicated to the stakeholders
- The policy is reviewed after a period of time and if necessary is revised.
Pressures in Policy Development
For policies to be created it is usually necessary for pressure to exist. This pressure can come from different sources, including each different environment.
Macro Environment Pressures
Examples of Pressure coming from the Macro Environment may include:
- Legislative Compliance may require policies to be created to ensure that the organisation is complying with legislation.
- Social Pressures may require an organisation to create policies regarding their social responsibility and accountable to stakeholders
- Developments in Technology may require policies to be developed so its use can be monitored
Operating Environment Pressures
Examples of sources for pressure for policy creation in the Operating Environment include:
- Regulatory Bodies, Lobby Groups, Trade Unions, Customers and Suppliers.
- Each of these groups are a degree of influence over an organisation or act as a Stakeholder meaning that the organisation usually aims to meet their needs and interests.
Internal Environment Pressures
Examples from the Internal Environment for pressure for policy creation includes:
- Shareholders, Management and Employees.
- As these groups are within the organisation they have a degree of power on how it operates and what policies it may or may not create and implement.
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