Human Resource Managers’ Role in Employee Relations
Management Styles in Employee Relations
A manager should adopt the Participative and/or Consultative Styles of management, as they are the most likely styles to result in positive employee relations. This is due to these styles encouraging employee involvement in decision making, developing positive working relationships, encouraging employee innovation and helps to achieve organisations objectives
Authoritarian and Autocratic Management Style are likely to result in employee relations becoming a source of conflict and suspicion between the employees and management.
Management Skills in Employee Relations
It is important for managers to possess the following skills in employee relations:
- People Skills – good communication and interpersonal skills help bring trust, supportive, positive, negotiations and timely dispute resolution.
- Delegation Skills – willingness to entrust responsibilities to employees helps to build a positive attitude within the organisation.
- Team Building Skills – establishing and supporting teams and responding positively to learn activity contributes to level of engagement for employees.
- Problem Solving Skills – ability to analyse and interpret the sources of problems helps to avoid a tendency to blame individuals or groups for those problems.
The Benefits of Effective Employee Relations
- Superior overall organisational performance especially in the areas of sales, growth, market share and customer satisfaction.
- Fewer industrial disputes
- Higher productivity
- More effective enterprise agreements
- Lower staff turnover and absenteeism
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